Privacy Policy

1. Introduction

ValleyStonePark ("we," "us," or "our") is dedicated to upholding your privacy. This Privacy Policy details the way we handle, utilize, share, and protect your data when you engage with our website valleystonepark.sbs or when you utilize our yacht charter offerings.

Your use of our services signifies your agreement to the data procedures outlined in this policy. This policy adheres to relevant privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

The personal information you willingly supply to us includes:

• Reserving a yacht charter
• Contacting us via our website or phone
• Signing up for our newsletter
• Completing forms on our website
• Engaging in surveys or promotional events

The following details may be included in this information:

• Name and contact details (email, telephone number, address)
• Financial details for payments (process completed securely by third-party services)
• Preferences and specifications for charters
• Data for emergency contacts
• Information on dietary restrictions or health matters (if applicable)

2.2 Information Collected Automatically

Information about your device and how you interact with our website is gathered automatically when you visit:

• IP address and geographical data
• Kind and edition of browser
• Visited pages and duration of site visit
• Source websites
• Device specifications (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

To improve your browsing experience, we employ cookies and comparable tracking technologies, which help in:

• Storing your preferences
• Analyzing website usage and functionality
• Delivering customized content
• Enhancing our offerings

Preference management for cookies is possible through your browser or our cookie consent feature.

3. How We Utilize Your Data

We use the data we compile for purposes such as:

• Service Provision: To facilitate yacht charter services, manage reservations, and connect with you concerning your bookings
• Customer Assistance: To field your questions and provide help
• Financial Transactions: To handle payments and take care of billing
• Safety and Security: To ensure operational safety and guard against deceitful acts
• Marketing: To send you promotional content and news (with your consent)
• Site Enhancement: To evaluate user interaction trends and augment our website's functionality
• Regulatory Obligations: To adhere to law and regulatory demands

4. Sharing and Disclosing Information

Your personal information is not sold, exchanged, or rented to outside parties. However, in certain scenarios, we may share your information:

4.1 With Service Providers

We may entrust your data to reliable third-party providers who support us in various areas including payment handling, web hosting and maintenance, email marketing, performance analysis, and customer service.

4.2 For Legal Obligations

Your data might be disclosed if mandated by legal provisions or to respond to legal processes, court orders, emergencies, or when investigating potential deceitful or unlawful activity.

4.3 During Business Transfers

If there is a merger, acquisition, or asset sale, your data might be part of the transferred assets.

5. Data Security

Technical and organizational safeguards are put in place to secure your personal information against unauthorized access, adjustment, exposure, or demolition. These safeguards entail encryption, protected servers, control measures, periodic evaluations, and training for our staff.

However, no mode of transmission over the internet or method of electronic storage can be guaranteed to be entirely secure. Therefore, we cannot ensure the absolute security of your data.

6. Data Retention

Your personal information is kept only for the time needed to satisfy the purposes for which it was collected or as required by law. Standard retention periods are:

• Charter reservations: 7 years (for tax and legal reasons)
• Marketing correspondence: until you opt out or request deletion
• Website analysis: 26 months
• Client Support: 3 years following the last interaction

7. Your Rights and Choices

You have the right to access, amend, erase (subject to legal constraints), transfer, opt out of marketing, and direct how we use cookies. You may exercise these rights by reaching out to us at the contact information provided.

8. Third-Party Services

8.1 Google Analytics

Website usage is analyzed using Google Analytics, which you can opt out of using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our site may include links to social media platforms which maintain their privacy policies.

8.3 Payment Processors

Third-party payment processors, compliant with PCI DSS standards, handle payments.

9. International Data Transfers

Your data may be processed and transferred to countries other than France. We apply safeguards consistent with relevant privacy legislation.

10. Children’s Privacy

Children under 13 are not the target audience of our services, and we do not purposefully gather their data. If a child has provided data accidentally, please inform us immediately.

11. Updates to This Privacy Policy

We may adjust this Privacy Policy to mirror changes in our procedures or legal demands. We will inform you of any updates by publishing the revised policy, emailing registered users, or via a notice on our site. Continuation of service use after the effective date implies agreement to the alterations.

12. Contact Information

Should you have inquiries concerning this Privacy Policy or our handling of data, you can reach us:

13. Adherence to Google Ads User Consent Policy

We comply with the user consent policy of Google Ads. You can change your preferences regarding cookies/tracking at any time through our cookie settings.